Our COVID-19 Response

Our Stores

We are pleased to say that all of our stores have now re-opened. This includes the Hull, Harrogate and Beverley branches of Hugh Rice and the Hull and Beverley branches of Luxe by Hugh Rice. To see our current opening times and for contact information, please visit the store locator here.


Both hughrice.co.uk and luxebyhughrice.co.uk are open for all your online shopping needs. Our delivery services can help you maintain social distancing.

Please be assured our dispatch team follows strict hygiene practices.


Please be aware, delays of 1-2 working days can be expected on all orders.

Express Delivery is currently guaranteed to be delivered by 9pm the next working day.

We cannnot currently guarantee orders placed before 12pm Monday to Friday with Royal Mail Express Delivery will be dispatched the same day and delivered the next working day.
We will attempt to process and dispatch all orders as quickly as possible, however please be aware that during this time the processing time may be extended.

For a more accurate delivery time, please get in touch.


Due to the current circumstances, for any purchases made after 23rd March 2020, we have extended our returns period to 90 days.
Please ensure it is unworn and in its original packaging, and we will provide a full refund or exchange (this excludes Gi­ft Cards, personalised and bespoke items unless they are faulty).