Engagement Rings FAQ

The 4Cs are Cut, Colour, Clarity and Carat. Jewellers use these four characteristics to determine a diamond’s value and price.

Read our guide to the 4Cs to find out more.

We can source any style or shape you’d like and craft your unique ring through our bespoke service.

To find out more about our bespoke service, please call us on 0800 342 3180 or email us at mail@hughrice.co.uk.

You can find our most popular styles here.

Yes, we offer three options: Interest Free, Buy Now Pay Later, and Classic Credit.

How to apply

  • Add your item/s worth over £300 to your basket
  • Fill in a few quick details, choose a finance option and how many monthly payments, then pay a deposit of 10% or more to secure it
  • Our third-party partner, V12 Retail Finance, will do an instant credit check. If it’s all good, sit back and wait for your order to arrive

Please note: We can only deliver finance orders to your billing address.

Click here to find out more about finance.

Yes, you can claim 10% off your wedding rings if you’ve bought an engagement ring from our website. When you’ve ordered your engagement ring, we’ll send you an email with your unique discount code.

Yes. Plus it’s free! Just select the Gift Wrap option at the checkout and we'll do the rest.

Yes, delivery is free for for all our engagement rings. We’ll send your ring with Royal Mail Special Delivery.

We aim to process your order and deliver your Engagement Ring within four weeks. We’ll be in touch with you to let you know what stage your order is at.

We’ll always do our best to meet the delivery times, but please be aware that during bank holidays and extremely busy times there may occasionally be a slight delay.

Sorry, at this time we only ship orders to addresses in the UK.

We send your order by Royal Mail Special Delivery, which scans and tracks your parcel.

Royal Mail will email you your unique tracking number. You can track your parcel using your tracking number and this link: royalmail.com/track-your-item

Yes, we use discreet packaging for all our engagement ring parcels. This packaging is plain and has no brand logos on the outside, so your partner won’t know what’s inside if they take the delivery. Please note that packages will be labelled with HRJ as the return addess.

Yes, please call us on 0800 3423180 and we’ll be happy to help. Please note that we can’t take payment for Engagement Rings over the phone, but we can take your details and email you a payment link.

Our aftercare service includes FREE lifetime cleaning care. We also inspect your Engagement Ring for any signs of wear or damage, and offer a repair service to help ensure your ring lasts a lifetime.

Yes, all our engagement rings come with a 5-year warranty from the date of purchase. This covers against material defects and workmanship.

Yes, we offer FREE returns on all our Engagement Rings within 30 days from the day you purchased it.

Read our returns policy to find out more.

Yes, please call us on 08003423180 or email mail@hughrice.co.uk to make an appointment with one of our diamond specialists.

We have stores in Hull, Beverley and Harrogate. We’re open 7 days a week.

Click here to find your nearest Hugh Rice store and its opening times.