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LUXURY BRANDS

VISIT OUR SHOWROOM

Step inside our Hull showroom to explore fine jewellery by Hugh Rice and luxury watches from world-leading brands. Let our experts guide you to your perfect piece. Book an appointment now.

HOW CAN WE HELP?

Ring Sizer GuideRing Sizer Guide

HUGH RICE

WATCH BUYING GUIDE

Explore what to look for in a watch, from style to function, before you buy.

Diamond Buying GuideDiamond Buying Guide

HUGH RICE

FINANCE

Spread the cost of your perfect piece with our easy finance plans, making luxury jewellery and watches made accessible.

HUGH RICE

BOOK AN APPOINTMENT

Meet our experts in-store or online for tailored guidance and advice.

INSTAGRAM

HUGH RICE - ASK OUR EXPERTS

Find answers to common questions about our jewellery and watches, including delivery, finance options, brands, store services, and booking appointments. Everything you need, all in one place.

faq
What makes Hugh Rice unique?
Hugh Rice is a trusted family-run jeweller established in 1971, built on a heritage of craftsmanship and care. We’re proud to offer expert service, a curated selection of luxury jewellery and watches, and the personal touch that comes from over 50 years of dedication to our customers.
Do you offer free delivery?
Absolutely! We offer free delivery on all orders, ensuring your purchase arrives safely and at no extra cost.
What finance options are available?
We offer up to 3 years of 0% finance on eligible orders, allowing flexibility without extra charges. We also offer interest bearing options so there should be an option to suit everyone. Click here to find out more - Finance Page
How long does delivery take?
  • Orders placed before 12 pm on weekdays are dispatched the same day or the next working day if ordered after 12pm or on weekends. 
  • The delivery times for each service are:
  • Royal Mail Tracked Delivery     1-3 working days
  • Royal Mail Express Delivery     1-2 working days
  • For full details, visit: Orders, Delivery & Returns
Can I return my purchase?
You can return items within 30 days via post or instore, provided they’re unworn and in original packaging (excluding hygiene items like earrings and cleaning products).    Explore our complete policy: Orders, Delivery & Returns.
Do you offer bespoke jewellery services?
Yes! Our Service & Design Centre offers personalised creations - from design sketch to finished piece. Begin your bespoke journey with a free consultation. - click here to find out more Bespoke Page
Can you provide shopping guides or expert advice?
Definitely. Our Knowledge Bank features guides including:
Where are you located, and can I visit?
Our flagship store is located in Hull and is open for personal appointments. Find directions and opening hours here.
What brands do you stock?
Hugh Rice is proud to be an authorised retailer of luxury brands such as 
How can I contact customer service?
Our customer service team is available Monday-Friday, 9 am-5 pm, at 0800 012 9677 or [email protected]. Get in touch anytime!

GOOGLE REVIEWS

Hugh Rice Limited is authorised and regulated by the Financial Conduct Authority and is the broker and not the lender. Our registration number is 672778.

Hugh Rice Limited offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.

Credit is provided subject to affordability, age and status. Minimum spend applies.