Professional Expertise
We pride ourselves on professional development, with colleagues from every level of the business receiving professional training; we are delighted to count two Fellows of the Gemmological Association (FGA) and seven Diamond Members of the Gemmological Association (DGA) in various positions throughout the company. In addition, more than twenty colleagues are qualified by the National Association of Jewellers JET program.
HUGH RICE
TRUSTED FOR OVER FOUR DECADES
For over 40 years, exceptional customer service has been at the heart of everything we do. We believe in honesty, transparency, and giving every customer the chance to rate their experience with us.
SECURE AND SAFE
You can shop with confidence knowing our website is fully secure. Look for the padlock icon next to your browser’s address bar, confirming a safe and encrypted connection to protect your information.
We also offer trusted and secure payment options, including credit/debit card payments via MyOpayo, as well as PayPal and V12 Finance.
OFFICIAL STOCKISTS
We carefully curate our product range to ensure we stock only the most popular and highest-quality brands from around the world. As official stockists of renowned Swiss watchmakers - including Rolex, TUDOR, OMEGA, Breitling, TAG Heuer, and more - you can rest assured that every product is 100% genuine, delivered in official packaging, and includes all relevant documentation.
SERVICE AND DESIGN
Our Hull showroom is home to dedicated Service and Design departments, offering a wide range of services for both watches and jewellery - including cleaning, repairs, valuations, watch battery replacement, and pressure testing.
Our skilled jewellers and experienced watch technicians are always happy to share their expertise and provide a professional, friendly service for any enquiry.
We also offer bespoke jewellery design services - perfect for when you can’t quite find what you're looking for. To discuss your custom piece, feel free to contact us at bespoke@hughrice.co.uk.
UNRIVALLED AFTERCARE
We offer complimentary lifetime jewellery cleaning for items purchased in-store or online. Bring your jewellery in for cleaning and polishing anytime – no appointment needed.
We also provide free bracelet adjustments for any watch bought from us. If your strap needs resizing, visit a store or post it to us – we’ll handle the rest.
Here to Help
Our team is always available for questions about your purchase.
Contact us by phone (0800 012 9677), email (info@hughrice.co.uk), or LiveChat on our website. We aim to reply the same day or next working day.
HUGH RICE ANYWHERE
Whether you visit us in-store or shop online, you’ll always receive the same first-class experience. Our Hull showroom is ready to welcome you, and our website is fully optimised for browsing on laptop, tablet, or mobile - so you can shop with confidence, wherever you are.
SPREAD THE COST
We’re proud to partner with V12 Finance to offer a range of flexible finance options, making it easier to spread the cost of your purchase. With both Interest Free and Classic Credit plans available, you’re sure to find a payment option that suits you.
