GET IN TOUCH

Call 01482 329 449

Book an appointment

Email [email protected]

Visit Hugh Rice Jewellers, Unit 5-6, St. Stephens
Shopping Centre, Ferensway Hull HU2 8LN

Mon - Sat: 9.30am - 5.00pm
Sunday: 11.00am - 4.00pm

Follow

LOOKING FOR MORE?

Discover our sister store - Luxe by Hugh Rice.

Luxe brings together contemporary designs, stunning lab-grown diamonds, and iconic branded jewellery from Pandora, Nomination, Thomas Sabo, Vivienne Westwood, and many more. With both a dedicated website and 2 beautiful boutiques, Luxe by Hugh Rice offers a stylish destination to explore the latest trends and timeless treasures.

HUGH RICE LUXE

IN NEED OF HELP?

Find answers to common questions about our jewellery and watches, including delivery, finance options, brands, store services, and booking appointments. Everything you need, all in one place.

faq

What makes Hugh Rice unique?

Hugh Rice is a trusted family-run jeweller established in 1971, built on a heritage of craftsmanship and care. We’re proud to offer expert service, a curated selection of luxury jewellery and watches, and the personal touch that comes from over 50 years of dedication to our customers.

Do you offer free delivery?

Absolutely! We offer free delivery on all orders, ensuring your purchase arrives safely and at no extra cost.

What finance options are available?

We offer up to 3 years of 0% finance on eligible orders, allowing flexibility without extra charges. We also offer interest bearing options so there should be an option to suit everyone. Click here to find out more - Finance Page

How long does delivery take?

Orders placed before 12 pm on weekdays are dispatched the same day or the next working day if ordered after 12pm or on weekends.
The delivery times for each service are:
Royal Mail Tracked Delivery 1-3 working days
Royal Mail Express Delivery 1-2 working days
For full details, visit: Orders, Delivery & Returns

Can I return my purchase?

You can return items within 30 days via post or instore, provided they’re unworn and in original packaging (excluding hygiene items like earrings and cleaning products). Explore our complete policy: Orders, Delivery & Returns.

Do you offer bespoke jewellery services?

Yes! Our Service & Design Centre offers personalised creations - from design sketch to finished piece. Begin your bespoke journey with a free consultation. - click here to find out more Bespoke Page

Can you provide shopping guides or expert advice?

Definitely. Our Knowledge Bank features guides including: