Connoisseurs Jewellery Cleansing Foam

Order, Delivery & Returns

Shopping with us is simple and secure. Order online by adding your items to the basket and checking out using Visa, Mastercard, Maestro, PayPal, or V12 Finance (for eligible purchases).
Delivery:

Royal Mail Tracked (1–3 working days): Free on orders under £200.
Royal Mail Express (1–2 working days): £5.95 or free on orders over £200.
Orders placed before 12pm (Mon–Fri) ship the same day; others dispatch the next working day. Made-to-order rings may take longer (up to 3–5 weeks). UK delivery only.

Returns:

Return unworn items in original packaging within 30 days for a full refund. Exclusions apply (e.g., earrings, personalised items, gift cards). Use the prepaid Royal Mail label or return in-store. Refunds are processed within 5 working days of receipt.
For questions, contact [email protected] or call 0800 012 9677.

Like what you see and want to use your current watch to help pay for it? Whether you’re upgrading to a new model or simply exploring your options, our expert team makes part exchanging or selling your watch effortless.

Tell us about your timepiece - its brand, model, age, condition, and whether you have the box and papers - and we’ll provide a fair, no-obligation valuation within 1-2 working days. You can then choose to sell your watch outright or use the value towards a new or pre-owned timepiece from our collection.

Every step is secure, transparent, and handled by our in-house specialists. Once you accept our offer, simply send or bring your watch for a final inspection, and we’ll arrange fast payment or apply the agreed value towards your next purchase.
With decades of experience as trusted family jewellers and official Rolex Certified Pre-Owned retailers, we’re here to make your upgrade seamless and rewarding.

Ready to get started? Click below to begin your valuation today.